Clearing Cache and Cookies – Chrome
1. Open menu button in the top right corner of Chrome, three vertical dots, and select history (or press ctrl + H).
2. Click on “Clear Browsing Data…”
3. Select time range “All time”
- You only need Cookies and Cache checked and uncheck all other boxes depending on client preferences
- Select Clear Data
4.(Optional) If the client is having trouble accessing Exchange, check “Hosted app data” as well.
5. Exit Chrome and start it again.