Staff
Please email helpdesk@ufl.edu for all your support needs.
Help Desk Management

Matt Howell
Associate Director, UF Service Desk

James Kocher
e-Learning Support Manager

Patrick White
Help Desk Manager

Chris Dyal
Help Desk Assistant Manager
Help Desk Staff

Sadie DePeter
Help Desk Technician

Kharine Drummond
Help Desk Analyst

Susan Fender
Help Desk Analyst

Sean Mandekich
Help Desk Analyst

Ricardo Manning
Help Desk Technician

Jesse Martin
Help Desk Specialist

Zachary Medearis
Help Desk Specialist

Meg Renard
Thesis and Dissertation Support Specialist

Patria Rivera Torres
Help Desk Technician

Dominic Santonil
Help Desk Formatting Assistant

Nathaniel Sperling
Help Desk Technician

Michael Spugnardi
Documentation Specialist

Rosemary Turner
Help Desk Analyst
E-learning Support

Matt Campbell
Senior e-Learning Support Specialist

Tony Giardino
Senior e-Learning Support Specialist

Denise Matchett
Senior e-Learning Support Specialist

Jason Fults
e-Learning Support Specialist

Juliana Talamo
e-Learning Support Specialist
UF Operators

Kia Mounds
Senior UF Operator

Jennifer Beyer
UF Operator