Help Desk Staff

Please email helpdesk@ufl.edu for all your computing needs & questions.

Richard Lowery
Richard Lowery
Help Desk Manager

Wes Marks
Assistant Help Desk Manager
Operations

JoLaine Jones-Pokorney
Assistant Help Desk Manager
Learning Support Services

Kiem Tran
Assistant Help Desk Manager
Technical Services
Justin Smith
Justin Smith
IT Support Supervisor

Ken Booth
Help Desk Representative
Application Support Center

Chris Dyal
Help Desk Representative
Video & Print Services
Brian Cashen
Brian Cashen
Help Desk Representative
ITSM/Ticketing Liaison

Ricardo Manning
Help Desk Representative
Quality Control

Andrew Sproule
Help Desk Representative

Nick O’Connor
Help Desk Representative
Services & Training Coordinator

Catherine Karow
Help Desk Representative
Research Computing Liaison

Alex Nesta
End User Support Specialist

Patrick White
End User Support Specialist
Nathaniel Sperling
Nathaniel Sperling
End User Support Specialist
Robert Banks
Robert Banks
End User Support Specialist
tony_web
Tony Giardino
Learning Support Services Representative

Daniel Mainwaring
Learning Support Services Representative

Brittany Chicoteau
Learning Support Services Representative

Steph Richardson
Learning Support Services Representative

Denise Matchett
Learning Support Services Representative