Business Hours


Regular Business Hours

 Phone (352-392-HELP)Walk-in HUB
Mon - ThursAvailable 24 hours a day, 7 days a week7:30am-10:00pm
FridayAvailable 24 hours a day, 7 days a week7:30am-5:00pm
SaturdayAvailable 24 hours a day, 7 days a week12:00pm-6:00pm
SundayAvailable 24 hours a day, 7 days a week12:00pm-6:00pm

Holidays

Labor Day 2019

The UF Computing Help Desk is closed for Labor Day on Monday, September 2nd. Please create service request tickets at https://my.it.ufl.edu or email us at helpdesk@ufl.edu

We will resume normal business hours on Tuesday, September 3rd.

Please try self-service account services at http://account.it.ufl.edu if you need basic account assistance.

Veteran’s Day 2019

The Help Desk and the HUB will be closed on Monday, November 11, 2019 for the Veterans Day Holiday.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu.

We will reopen on Tuesday, November 12, 2019 for our regular business hours.

Have a safe and enjoyable holiday!

Thanksgiving 2018

Due to the Thanksgiving Holiday, the UF Computing Help Desk will close walk-up counters at 5 p.m. on Wednesday, November 21st.

The UF Computing Help Desk (and the HUB Building) will be closed on Thursday, November 22nd through Monday, November 25th.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu

Regular phone services will resume on Saturday, November 24th and walk-in service will resume Sunday, November 25th.

Have a safe and enjoyable holiday weekend!

Winter Break 2018

2018 December Holiday Hours

Phone Support

IT emergencies and outages can be reported 24 hours a day by calling the Help Desk phone line at 352-392-HELP (4357).

Date

Help Desk Hours

Phone Support

Sunday, December 23rd 7:00am – 12:00am
Monday, December 24th 7:00am – 5:00pm
Tuesday, December 25th Closed
Wednesday, December 26th – Monday, December 31st 7:00am – 5:00pm
Tuesday, January 1st Closed
Wednesday, January 2nd 7:00am – 12:00am

Regular business hours will resume Wednesday, January 2nd, 2018.

Memorial Day - May 27, 2019

The UF Computing Help Desk is closed for Memorial Day on Monday, May 27th. Please create service request tickets at https://my.it.ufl.edu or email us at helpdesk@ufl.edu

We will resume normal business hours on Tuesday, May 28th.

Please try self-service account services at http://account.it.ufl.edu if you need basic account assistance.

Homecoming 2019

The UF Computing Help Desk will be closed on Friday, October 4, 2019 for Homecoming and will re-open for regular business hours on Saturday, October 5, 2019. However, the HUB will be closed both Friday, October 4th and Saturday October 5th.

We will reopen for walk-in service on Sunday, October 6, 2019, for our regular business hours.

Have a safe and enjoyable weekend!

Help Desk Closed for Walk-in Services Saturday, April 20, 2019

UF Computing Help Desk will be unavailable for walk-in service on Saturday, April 20

Assistance will still be provided via telephone at 352-392-4357 and ticket/email at https://my.it.ufl.edu/ or helpdesk@ufl.edu during normal hours.

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School Breaks

Winter Break 2018

2018 December Holiday Hours

Phone Support

IT emergencies and outages can be reported 24 hours a day by calling the Help Desk phone line at 352-392-HELP (4357).

Date

Help Desk Hours

Phone Support

Sunday, December 23rd 7:00am – 12:00am
Monday, December 24th 7:00am – 5:00pm
Tuesday, December 25th Closed
Wednesday, December 26th – Monday, December 31st 7:00am – 5:00pm
Tuesday, January 1st Closed
Wednesday, January 2nd 7:00am – 12:00am

Regular business hours will resume Wednesday, January 2nd, 2018.

Summer Break Week 2019

During the summer break week we will have reduced walk-in hours. Assistance will still be provided via telephone at 352-392-4357 and ticket/email at https://my.it.ufl.edu/ or helpdesk@ufl.edu during operating hours.

Dates Phone (352-392-HELP) Email Walk-in HUB
Monday, August 12th - Friday, August 16th 24 hours a day, 7 days a week 24 hours a day, 7 days a week 7:30am - 5:00pm
Saturday, August 18th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Sunday, August 19th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Spring Break 2019
Dates Phone (352-392-HELP) Email Walk-in HUB
Saturday, March 2nd 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Sunday, March 3rd 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Monday, March 4th - Friday, March 8th 24 hours a day, 7 days a week 24 hours a day, 7 days a week 8:00am-5:00pm
Saturday, March 9th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Sunday, March 10th 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed


Regular Business Hours will resume on Monday, March 11th.
During our operating hours we will be providing
Phone, e-mail, and limited walk-in support.

Semester Break Week: May 4 - 12

During the semester break week we will have reduced walk-in hours. Assistance will still be provided via telephone at 352-392-4357 and ticket/email at https://my.it.ufl.edu/ or helpdesk@ufl.edu during operating hours.

Dates Phone (352-392-HELP) Email Walk-in HUB
Saturday, May 4 - Sunday, May 5 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Monday, May 6 - Friday, May 10 24 hours a day, 7 days a week 24 hours a day, 7 days a week 7:30am-5:00pm
Saturday, May 11 - Sunday, May 12 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
Semester break week June 24 - June 29

During the semester break week we will have reduced walk-in hours. Assistance will still be provided via telephone at 352-392-4357 and ticket/email at https://my.it.ufl.edu/ or helpdesk@ufl.edu during operating hours.

Dates Phone (352-392-HELP) Email Walk-in HUB
Monday, June 24 - Friday, June 28 24 hours a day, 7 days a week 24 hours a day, 7 days a week 7:30am-5:00pm
Saturday, June 29 - Sunday, June 30 24 hours a day, 7 days a week 24 hours a day, 7 days a week Closed
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