Business Hours


Regular Business Hours

 Phone (352-392-HELP)Walk-in HUB
Mon - ThursAvailable 24 hours a day, 7 days a week7:30am-10:00pm
FridayAvailable 24 hours a day, 7 days a week7:30am-5:00pm
SaturdayAvailable 24 hours a day, 7 days a week12:00pm-6:00pm
SundayAvailable 24 hours a day, 7 days a week12:00pm-6:00pm

Special Notice

Weekend walk-in service closures

UF Computing Help Desk will be unavailable for walk-in service on the following weekends:

  • July 14th and 15th
  • July 21st and 22nd
  • July 28th and 29th
  • Aug 4th and 5th

Assistance will still be provided via telephone at 352-392-4357 and ticket/email at https://my.it.ufl.edu/ or helpdesk@ufl.edu during normal hours.

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Holidays

Martin Luther King Jr. Day 2018

The Help Desk will be closed on Monday, January 15th, 2018 for the MLK Holiday.

Limited email and phone support will be provided during this time.

We will reopen on Tuesday, January 16th for our regular business hours.

Have a safe and enjoyable holiday weekend!

Independence Day 2017

The UF Computing Help Desk will be available by phone and email on Tuesday, July 4, 2017 for Independence Day. There is no walk-in service as the HUB building is closed for the holiday starting Monday, July 3rd at 10 PM.

We will reopen on Wednesday, July 5th, for our regular business hours.

Labor Day 2017

 

The UF Computing Help Desk will be available by phone and email on Monday, September 4th, 2017, for the Labor Day Holiday. There is no walk-in service as the HUB building is closed for the holiday starting Sunday, September 3rd at 6PM.

We will reopen on Tuesday, September 5th, for our regular business hours.

Veteran’s Day 2016

The Help Desk will be closed on Friday, November 11th, 2016, for the Veterans Day Holiday and Saturday, November 12th for football game.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu

We will reopen on Monday, November 14th, 2016, for our regular business hours.

Have a safe and enjoyable holiday!

Thanksgiving 2017

Due to the Thanksgiving Holiday, the UF Computing Help Desk will close walk-up counters at 5 p.m. on Wednesday, November 22nd.

The UF Computing Help Desk (and the HUB Building) will be closed on Thursday, November 23th through Saturday, November 25th.

We suggest that you reach us via an email to helpdesk@ufl.edu or create a ticket at https://my.it.ufl.edu

Regular phone services will resume on Saturday, November 25th and walk-in service will resume Sunday, November 26th.

Have a safe and enjoyable holiday weekend!

Homecoming 2017

The UF Computing Help Desk will be available by phone and email on Friday, October 6th, 2017 and Saturday, October 7th, 2017 for Homecoming. There is no walk-in service as the HUB is closed for the holiday.

We will reopen on Sunday, October 8th, 2017, for our regular business hours.

Have a safe and enjoyable weekend!

Memorial Day - May 28, 2018

The UF Computing Help Desk is closed for Memorial Day on Monday, May 28th. Please create service request tickets at https://my.it.ufl.edu or email us at helpdesk@ufl.edu

We will resume normal business hours on Tuesday, May 29th.

Please try self-service account services at http://account.it.ufl.edu if you need basic account assistance.

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School Breaks

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